Return Policy
Returns & Exchanges
Simple, clear returns. Submit your request below and we’ll guide you through the options available for your order.
Policy summary
| Return window | 14 days from delivery date |
|---|---|
| Free exchanges | Yes (sizing exchanges) |
| Refunds | Available for eligible returns (after approval) |
| Store credit | Available as an alternative option |
| Return shipping | Paid by the customer for change-of-mind returns |
| Item condition | New, unworn, unscented, with tags attached, in original packaging |
Details
- Try two sizes: If you’re unsure, you may purchase two sizes of the same style and return the one that doesn’t fit.
- Condition matters: Items must be returned in original new condition (unworn, unscented, tags on, in the cardboard envelope).
- Approval process: Refunds are processed back to the original payment method after inspection and approval.
To start a return or exchange, enter your order number and email below.
Start a return
Enter your details to open the returns portal.